Why do we process personal data?
When you visit our website, request information, or use our services, Agence Annaland may ask for personal data. This privacy policy explains how we handle your information. Agence Annaland treats your personal data with care and complies with the General Data Protection Regulation (GDPR).
Your personal data is only collected when you provide it directly to us. We store and use only the information you give us yourself or that is clearly provided for processing. Agence Annaland does not use automated systems to collect personal data.
What do we use personal data for?
Agence Annaland processes your personal data for the following purposes:
- Preparing cost estimates and proposals
- Drafting and executing agreements
- Carrying out our services and administratively handling assignments
- Financial processing, including invoicing
- Contacting you via phone, email, or WhatsApp
- Marketing purposes
- Processing reviews
Which personal data do we process?
We may process the following categories of data:
- First and last name
- Company name and job title
- Address details
- Email address
- (Mobile) phone number
- Chamber of Commerce and VAT number
Legal bases for processing
We process your personal data based on the following legal grounds:
- Necessity for the performance of an agreement
- Legitimate interest, such as informing you about updates or changes to our services
- Compliance with a legal obligation
- Your explicit consent
Processing personal data includes, among other things: registering, storing, using, and accessing data.
Sharing your personal data with third parties
We do not share your personal data with third parties unless you have given explicit permission.
Without your permission, personal data may be shared only when:
- It is necessary for the execution of our agreement and we collaborate with external partners
- We are legally required to provide information
With all third parties who process data on our behalf, we sign data processing agreements to ensure an equal level of security and confidentiality. Agence Annaland remains responsible for all data processing.
We do not transfer personal data to countries outside the European Economic Area (EEA).
Suppliers and third parties
If you are a supplier or third party providing services or products to Agence Annaland, we record your name, company name, contact details (phone number, email address), and your role within the organisation. This information is used for current and future collaboration.
Retention periods
We do not store your personal data longer than necessary for the purposes described in this privacy policy. The maximum retention period is 7 years, unless a longer period is legally required.
Security
We take appropriate organisational and technical measures to protect your personal data from misuse, loss, unauthorised access, unwanted disclosure, and unlawful changes.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request the deletion of your data (right to erasure / right to be forgotten)
- Request the transfer of your data to another party (data portability)
When you submit a request, we will ask verification questions, or request a legally compliant copy of your ID—to confirm your identity.
You will receive a response as soon as possible, and no later than within four weeks.
Cookies
Agence Annaland uses cookies to improve your experience on our website. We use:
- Functional cookies
- Analytical cookies
- Tracking cookies
You can withdraw your cookie consent at any time by adjusting your browser settings. More information can be found in your browser’s Help section.
Changes to this privacy policy
Agence Annaland may amend this privacy policy at any time. We recommend checking this page regularly to stay informed of any updates.
Submitting a complaint
If you are not satisfied with the way we handle your personal data and we cannot resolve the issue together, you may file a complaint with the Dutch Data Protection Authority via their website.
Contact details | Data Controller
Agence Annaland
4708HM, Roosendaal
The Netherlands
Email: info@agenceannaland.com
Chamber of Commerce (KvK): 91614686
01-12-2025